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| FT Patient Scheduling Representative - Work From Home T2 Flex East Rockland Key Are you interested in stepping into the healthcare industry? Do you have a passion for helping others and providing the highest level of customer service? Want to join a great company and work from home? If so, T2 Flex wants you on their team They are looking for a full-time Patient Scheduling Representative. The Patient Scheduling Representative provides call center-based scheduling, registration and patient access services to hospitals, healthcare networks and physician practice groups. T2 Flex's goal is to increase patient access and revenue, decrease abandonment rates, and improve patient and customer satisfaction. THE RESPONSIBILITIES: Collecting all required patient information, including scheduling, pre-registration, and insurance verification Answering, screening, and processing requests and telephone inquiries with adherence to HIPAA and HITECH confidentiality policies and procedures Obtaining and accurately entering necessary demographic, clinical, and billing information Explaining processes, forms and procedures to callers, ensuring that patients understand required documentation requirements and subsequent measures Collecting copays and payment information when necessary Processing required information according to client policies and procedures Providing professional, compassionate and concierge-like service to patients Available to work full time between the hours of 7am-7pm EST Requirements Medical assistant experience Minimum 1 year patient scheduling experience preferred High school diploma or GED Ability to maintain the highest level of confidentiality Excellent attention to detail and a commitment to accuracy Exceptional interpersonal, written and oral communication skills Knowledge of medical terminology is a plus Must be flexible and adaptive to a fast pace call center environment Strong computing and software skills (PC, MS Word, Excel, Outlook) Strong work ethic, reliability, and dependability Team player, self-motivated, compassionate and patient care centered EPIC EMR experience Must have computer and additional monitor (2 screens) Benefits Career development advancement Competitive benefit package including medical/dental/vision insurance Extensive training and learning opportunities Knowing that you make a difference everyday Paid time off and holidays Positive work culture and great team of people 2023-02-01T02:19:35Z | |
| FT Customer Service Representative II - Work From Home MasterBrand Cabinets Inc. East Rockland Key The Customer Service Representative (CSR) is an individual contributor role responsible for going above and beyond to create a great experience while interacting with both internal and external customers regarding orders, credits, products, and services. The Customer Service Representative is the main point of contact for customers and sales teams to help answer questions and resolve issues. Accountabilities Answers incoming calls, emails, faxes, and other inquiries according to department standards and provides appropriate and timely response Processes orders, product returns, and credits for multiple brands with a high level of speed and accuracy Effectively communicates with internal and external customers, including service agents, sales representatives, and management Serves as key contact to MasterBrand Cabinets, Inc. (MBCI) customers in responding to inquiries, including but not limited to, order status, product information, claims/returns, order processing, account status, programs, and processes Assesses problems or issues to determine and implement appropriate resolutions to both internal and external customers Ensures familiarity with the full breadth of products Consistently demonstrates the Six for Success: Be Trustworthy, Commit to your Team, Listen to Understand, Serve your Customer, Prepare and Plan, and Drive Results Performs other duties as may be assigned at management's discretion Characteristics & Attributes Promotes a 'customer first' mentality Possesses a positive, upbeat attitude Demonstrates strong communications skills - listening, verbal, and written Proficiency in computer skills, including Microsoft Word, Excel, Access, Outlook or Lotus Notes, as well as working with databases Solid organizational skills, including multi-tasking and follow-up Ability to handle negativity and remain positive Strong understanding of basic product knowledge Demonstrates abilities in successfully applying continuous improvement principles Strong analytical, reasoning, and problem-solving skills Self-motivated Team-oriented Education & Experience A high school diploma or equivalent is minimally required College experience and/or a 2-year degree is preferred Prior customer service experience is required 2023-02-06T02:45:51Z | |
| FT Customer Service / Medical Records Retrieval Agent (Work From Home) Cotiviti East Rockland Key Are you ready for a rewarding career in the healthcare industry? The Records Retrieval Agent represents the clientele of Cotiviti in requesting and obtaining medical records from healthcare providers. This is a fully remote position with a starting wage of $14.00 and full benefits available the 1st of the month following your start date. Potential $0.50 pay increase at 90 days. NO NIGHTS OR WEEKENDS FANTASTIC PERKS AND BENEFITS No nights or weekends No irate customers or sales calls 10 paid holidays a year Incentive bonuses 17 days of accrued Paid Time Off per year Medical, dental and vision benefits 401(k) matching with no vesting period Access to Cotiviti Perks at Work - enjoy substantial savings from hundreds of local and national vendors Tuition Reimbursement (after 1 year of employment) Career advancement opportunities both within the Call Center as well as other areas of the business including IT, HR, Finance, Analytics and many other functions. Responsibilities: Contact healthcare provider offices to request copies of medical records Identify and coordinate the method for record retrieval with provider offices Maintain professional and frequent contact with provider offices throughout the record retrieval process Provide accurate and timely updates on the record retrieval status to Cotiviti clients Complete all responsibilities as outlined on annual Performance Plan. Complete all special projects and other duties as assigned. Must be able to perform duties with or without reasonable accommodation. Qualifications High School diploma, GED, or equivalent work experience Previous call center sales or collections experience preferred, not required. They will provide training Ability to communicate clearly through verbal and written communication, using proper spelling and grammar Demonstrated ability to give close attention to details, including planning, executing, and follow up procedures Must be able to work well in a team environment Demonstrated understanding of HIPAA regulations preferred Typing speed of 30 words per minute (wpm) with 90% accuracy Basic computer navigational skills 2023-02-05T02:27:58Z | |
| RN:Med/Surg GHR Travel Nursing East Rockland Key Travel MED SURG (RN) assignment in Key West, FL Job Detail Pay: $2,100-$2,400 Gross Shift: 12 Hour DAYS Hours per week: 36 Start Date: 02/20/2023 Assignment Length: 13 weeks Job Requirements Active Registered Nurse License: Active FL RN License or Compact RN License of Years required experience bedside in a US based hospital: 1 Year Hospital EXP Certifications: BLS Stay updated on all our Registered Nurse (RN) opportunities by signing up for Job Alerts For more details or to speak with a recruiter, on this or other nationwide Registered Nurse (RN) opportunities, apply online today. About Us We want to offer you a top tier travel experience As a GHR Travel Nurse, we are committed to giving you the chance to experience life, while saving lives. We offer great pay and one of the best benefits packages in the industry, including: Flexible scheduling options Personalized service Health insurance 401(k) investment plan Referral bonuses Free liability insurance coverage Weekly pay GHR pays for additional medical compliance required by facility We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status 2023-02-06T07:37:46Z | |
| FT Phone Support Representative (Work From Home) RentRedi East Rockland Key This member of the Customer Success team will be responsible for assisting subscribers with onboarding and set-up as well as communicating customer feedback on self-help options such as help articles and product tours. They will become a RentRedi subject matter expert and will be responsible for providing onboarding support, best practice coaching, retention, renewals, and, overall, creating an exceptional customer experience. The Customer Success Specialist will not only proactively reach out to customers at prescribed times throughout the customer lifecycle, they will also coordinate with Sales, Marketing, and Support as necessary to best service RentRedi's subscriber base. Responsibilities: Assist customers with the onboarding and setup process. Includes one-on-one calls and meetings for a portion of new customers who are not actively moving through the onboarding funnel independently or are specifically requesting assistance. This role will also be a point of contact for customers with questions as they self-board to the software. Perform proactive calls to highlight features and benefits, educate current customers on proper app utilization, demonstrate the value of available app add-ons, document Landlord's specific feature requests, and discuss upcoming releases so that customers know that RentRedi is continually striving to improve their experience with the app. Proactively monitor and address high risk customer behaviors to improve KPIs, prevent churn and increase renewals. Handle incoming cancellation requests with the goal of resolving issues and hurdles and saving the customer. Stay up to date on all additions to RentRedi products, services, promotions, training materials, and referral program, in order to continually deliver top-notch service and support to customers. Take on additional Customer Success responsibilities as needed. Skills & Experience: Prior experience in a start-up or fast growth company is required/preferred 2 years prior experience in Customer Success or related roles within a SaaS company. Highly motivated self-starter with proven success in building strong customer relationships, successfully de-escalating issues, maintaining and retaining a book of business. 2023-02-01T02:19:56Z | |
| Outlet Supervisor Bealls, Inc. Burkes Outlet Big Pine Key Supervisor, you will support your store manager in leading a passionate and knowledgeable team of guest experience ambassadors who strive to exceed the guests' expectations. You will drive sales and profit through a relentless commitment to driving eOutlet Supervisor, Supervisor, Guest Experience, Outlet, Retail 2023-01-25T18:15:40Z | |
| Patient Concierge - Depoo Lower Keys Medical Center Key West Dreaming of living in paradise? Want to join a team delivering unmatched patient care? Enjoy leading an incredible team? If so, we have the perfect role for you What We Stand For: Lower Keys Medical Center is committed to the delivery of consistent Concierge, Patient, Customer Service, Medical, Patient Care, Healthcare 2023-02-01T10:18:42Z | |
| Housekeeping - Luxury Private Island Resort Little Palm Island Resort & Spa Little Torch Key As a member of the Housekeeping Department, your friendly, energetic and professional personality will be a part of ensuring our guests' stay is a memorable one. In this position, you will ensure our beautiful suites and public areas are meticulouslyHousekeeping, Private, Hotel 2023-02-05T13:03:20Z | |
| Speech Language Pathologist (Home Health)- PRN LHC Group, Inc. Key West Speech Therapist At Island Home Care, a part of LHC Group, we embrace a culture of caring, belonging, and trust and enjoy the meaningful connections that come from it: for the whole patient, their families, each other, and the communities we serveitSpeech Language Pathologist, Health, Speech, Pathologist, Language, Healthcare, Patient 2023-02-03T10:24:53Z | |
| FT Administrative Coordinator - Work From Home Upgrow East Rockland Key Upgrow is hiring for an Administrative Coordinator who enjoys working in a fast-paced agency environment, and is obsessed with delivering results This role will wear many hats, supporting the leadership team with tasks related to agency operations, project management, client billing, sales coordination, IT support, and recruiting. Upgrow embraces remote working and has a distributed team across the US. CORE RESPONSIBILITIES: Executive support - work with the founders to support finance, sales, recruiting, operations, and general administrative tasks as needed. Sales support - facilitate client agreements and renewals, ensure new inbound leads are followed up with by sales. Billing - send accurate client billing monthly and follow up to ensure payment is collected. Recruiting - applicant outreach, review, and initial screening. Onboarding new hires - set up and train new hires to use company software and procedures. Provide resource support - ensure employees have access to the tools and resources needed. Including ordering workstations and granting software access. REQUIRED QUALIFICATIONS: 2 years experience as an administrative assistant or coordinator Able to self-teach and figure out new challenges PREFERRED QUALIFICATIONS Experience working at a digital marketing agency Experience with Slack, Hubspot, Basecamp, ClickUp, Google Workplace, and/or QuickBooks Experience in recruiting and screening applications - especially with LinkedIn Recruiter or JazzHR 2023-02-01T02:20:12Z |
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